Privacy Policy
FloTech Environmental LLC (“FloTech,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.
Information We Collect
We may collect personal information you voluntarily provide, including your name, phone number, email address, service address, company name, and any details you submit through contact forms, quote requests, or direct communications.
We may also collect certain technical information automatically when you use our website, including your IP address, browser type, device information, pages visited, and general usage data. This information helps us operate and improve the site.
How We Use Information
We use the information we collect to respond to inquiries, provide quotes and services, schedule work, send service-related updates, communicate with customers, improve our website and operations, maintain records, and comply with legal obligations.
Text Messaging and Twilio
We may use Twilio, a third-party communications platform, to send and receive text messages and calls.
If you provide your phone number, you consent to receive conversational text messages from FloTech Environmental LLC related to your inquiry, requested services, scheduling, project updates, and customer support.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
We do not sell personal information. We may share information only as needed with service providers that help us operate our business, including communications providers, website hosting providers, and other vendors that support our operations. We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer.
Any third-party service provider is permitted to use your information only to provide services on our behalf.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, and meet legal, accounting, or compliance requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to update your information or request deletion of your information, subject to any legal or business recordkeeping requirements. You may opt out of text messaging at any time by replying STOP.
Cookies and Website Usage
Our website may use cookies or similar technologies to support site functionality and understand website traffic. You can control cookies through your browser settings.
Third-Party Services
Our website or business profile may include links to third-party platforms or services. We are not responsible for the privacy practices of those third parties.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.
Contact Us
FloTech Environmental LLC
657 South Drive, Ste 401, Miami, Florida, 33166
info@flotechllc.com
866-299-3323
SMS Disclosure for Contact Form
By submitting your information, you agree to receive text messages from FloTech Environmental LLC related to your inquiry, scheduling, or services requested. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. SMS consent is not shared with third parties or affiliates for marketing purposes.